Terms and Conditions

Effective date: 23 February 2026

 

One-to-One Coaching – Terms & Conditions

1. Coaching Relationship

Coaching is a collaborative process designed to support personal and professional development. It is not therapy, counselling, or a substitute for medical or mental health care.

2. Confidentiality

All sessions are confidential. Information will not be shared without your consent, except where required by law or where there is a risk of harm.

3. Sessions & Scheduling

Sessions are held as agreed in advance. Appointments are scheduled by mutual agreement.

4. Cancellation & Rescheduling

Please provide at least 24 hours’ notice if you need to cancel or reschedule a session.
Sessions cancelled with less than 24 hours’ notice may be charged in full.

5. Payment

Payment is required in advance, unless otherwise agreed in writing.
Fees are non-refundable once sessions have taken place.

6. Client Responsibility

You are responsible for your own decisions, actions, and results. Coaching supports awareness and growth, but outcomes depend on your engagement and commitment.

7. Boundaries

Coaching sessions are for professional development and personal growth. Communication outside sessions will be within reasonable professional boundaries.

8. Ending the Coaching Relationship

Either party may end the coaching relationship at any time with reasonable notice. Any outstanding fees remain payable.

9. Data Protection

Personal information is stored securely and handled in line with UK data protection regulations.

Thank you!

 

 

Contact Us

If you have any questions, concerns or complaints about this agreement, please contact me: